Health Guarantee


Health Guarantee

efax 1-209-755-3891

All customers have the right to take their new puppy to a vet in the first 48 hours  to examine for any congenital defects. Buyer must notify seller of any issues found by the buyer’s veterinarian.s If this is not done the health guarantee becomes invalid and buyer assumes all responsibility for the health of the puppy.  (It should be noted that diarrhea is common among puppies that have been moved to a new environment. This is normal and is not covered under the health guarantee. This will normally subside as the puppy gets used to its new home and surroundings.  If it doesn't subside within 2 days, consult your veterinarian) It is necessary for the buyer to complete the schedule of vaccinations on time in order to protect the puppy’s health, and for the guarantee to remain valid. We recommend that you consult your veterinarian early about the prevention of heartworms in your puppy.  It is expected that the buyer will have yearly exams for the puppy including heartworm detection, fecal examinations, and all vaccinations required by your veterinarian. If within the first year of the puppy’s life, it is found to have a life-threatening congenital defect, send a detailed letter of explanation from your licensed veterinarian as to the nature of the defect and how it was found. Breeder must be notified at once at the onset of the problem.  Breeder’s veterinarian will interpret the report and if he concurs, then a replacement puppy will be given.The defective puppy can be either kept by the buyer or returned to us at buyer's expense. Any physical problems which are, or could be, the result of injury, overfeeding, underfeeding, or not having up to date records of vaccinations, are not covered under guarantee. No refund, in part or in full, will be given. Live puppies, if returned, must be returned to the seller in good condition, other than the specified problem, at the buyer’s expense. The owner will then qualify for a replacement puppy. Buyer is responsible for transportation costs to and from the breeder. There are certain disorders that may be caused by environmental factors, i.e. allergies, thyroid dysfunction, diseases from chemicals treatments, mange and other autoimmune disorders that are not covered by this guarantee. Minor defects that are of little consequence for the puppy’s overall health at pickup are not covered.  Such as: underbites, overbites, hernias, or hypoglycemia. Hypoglycemia occurs when a puppy has been subjected to stress. This is not covered. Also not eating or drinking for a 12 hr period-24 hr period depending on the size of the puppy.

The breeder guarantees a socialized companion pet, but does not guarantee adult size, color and temperament.  Nor does breeder guarantee for breed or breeding. We also do not make any guarantees regarding potty training. Please be advised that until your puppy has its full set of inoculations, it is susceptible to certain illnesses, and therefore should be kept out of areas where other dogs (and other animals) have been. This would include parks, pet stores, rest areas, and even neighbors’ yards.  While at the vet keep your puppy on your lap or in a kennel, away from other animals. When your veterinarian tells you the shots are complete and your puppy is immune, you can then begin to “show off” your new family member. This contract is null and void if the terms and conditions are not fulfilled. All sales are considered initiated, transacted and finalized in Lake County, FL. All puppies will be examined by a licensed Veterinarian prior to delivery. Once the puppy is received by the buyer any expenses incurred, medical or otherwise, are the responsibility of the buyer. Shipping expenses are never refunded.  If a sale is canceled more than 3 days after receiving payment and prior to the puppy being delivered, $200 is non refundable. Buyer has 48 hours to have the puppy examined by a vet for hereditary or congenital disorders. Failure to due so will relinquish any right the buyer has to return the puppy for congenital or hereditary disorders beyond 48 hours of purchase. ALL SALES ARE FINAL AFTER THE PUPPY HAS BEEN picked up or DELIVERED. If a puppy is found by a vet to have a major defect or illness the puppy must be returned to us immediately for a replacement, refund, or care. If buyer refuses to return the puppy to us, the buyer assumes all responsibility for all expenses incurred regarding the puppies care. The purchase price is the maximum refundable amount. Call us within 24 hours of any health issues with your puppy. If we are not notified within 24 hours of diagnosis, this guarantee is null and void. Call or email us anytime at 352-552-4141 or info@puppiesflorida.net

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